Retail India Summit

Retail India Summit

Evolution in consumer behaviour is changing the face of retail. The biggest driver of the change is the consumers’ need to consume ‘experiences’ in a dynamic environment. Consumers, coupled with leaps in technology, and changes in policy environment are redefining retail as we know it. Over the last decade, we went from a linear, retail-focused model to today’s iterative , digital-centric model of customer behavior.

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